Welcome to Savana.tn , an online marketplace in Tunisia dedicated to safeguarding the privacy and security of our users and vendors. This Privacy Policy outlines how we collect, utilize, disclose, and safeguard your personal information when you interact with our platform. Personal Information We Collect For Users: 1.1 Registration Information: When you register on our platform, we may collect your name, email address, postal address, phone number, and other necessary details for registration. 1.2 Payment Information: If you conduct transactions on our platform, we may collect payment information such as credit card details to process your transactions securely. 1.3 Transaction Information: We gather details about transactions made on our platform, including purchased products, involved vendors, transaction dates, and payment specifics. 1.4 Communication Information: Your communications with us, such as emails and messages, may be recorded to offer customer support and enhance our services. 1.5 Device Information: We may collect device information like identifiers, IP addresses, browser types, and operating systems to optimize your experience. 1.6 Location Information: With your consent, we may collect and process your precise or approximate location to provide location-based services and enhance your interaction with Savana.tn. For Vendors: 1.7 Vendor Information: When vendors register, we may collect business details such as company names, addresses, tax identification numbers, and banking information for transaction processing and account management. 1.8 Product Information: Vendors may provide product information, including descriptions, pricing, availability, and images, which may be displayed on Savana.tn. How We Use Your Information We utilize your personal information for the following purposes: 2.1 Facilitate Your Access and Use of Savana.tn: Managing your account, verifying your identity, and providing access to our platform. 2.2 Process Transactions: Handling transactions, fulfilling orders, and delivering requested products or services. 2.3 Personalize and Enhance Your Experience: Tailoring your experience, recommending products, customizing content, and providing personalized marketing communications. 2.4 Communicate With You: Keeping you informed about your account, platform updates, promotional offers, and other relevant information. 2.5 Improve Our Services: Analyzing usage patterns, conducting research, and enhancing the quality, functionality, and security of Savana.tn. Information Sharing We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances: 3.1 With Vendors: Sharing information with vendors to facilitate transactions and fulfill orders. 3.2 With Trusted Partners: Sharing information with trusted partners, service providers, or contractors who assist in operating, maintaining, and improving Savana.tn, subject to confidentiality obligations. 3.3 For Legal Purposes: Disclosing information to comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, or safety of Savana.tn, our users, or others. Your Choices 4.1 Account Information: You can review, update, or delete your account's personal information by accessing your account settings or contacting us directly. 4.2 Communication Preferences: You may opt-out of receiving promotional emails or marketing communications by following the instructions provided or contacting us directly. 4.3 Location Information: You can enable or disable location services on your device or adjust device settings to control the collection and use of location information. Vendor and User Rights 5.1 Vendor Privacy Rights: Vendors have the right to review, update, or delete personal information associated with their vendor account and request access to their transaction history and relevant data collected by Savana.tn. 5.2 User Privacy Rights: Users have the right to review, update, or delete personal information associated with their user account and request access to their transaction history and relevant data collected by Savana.tn. Data Safety Section: Location Data Type - Precise Location 6.1 Collection and Use: We may collect and use precise location data, including GPS coordinates, with your explicit consent to provide location-based services and enhance your experience. 6.2 Disclosure: Your precise location data may be shared with trusted partners or service providers assisting in providing location-based services on Savana.tn, without disclosure to third parties for marketing purposes without your consent. Information Security We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Children's Privacy Savana.tn is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we may have collected personal information from a child under 16, please contact us immediately. Changes to this Privacy Policy We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised Privacy Policy will be posted on Savana.tn with the date of the last update. Your continued use of Savana.tn after any changes indicates your acceptance of the revised Privacy Policy. Permissions and Features Permissions: Our mobile application may request the following permissions on your device to enable certain features and functionalities: Location Permissions Network Permissions Bluetooth Permissions Camera and Storage Permissions Internet Permission Features: Our mobile application supports the following hardware features: Bluetooth Hardware Support: Indicates support for Bluetooth-enabled devices and features. Camera Hardware Support: Indicates support for device cameras, enabling features like photo and video capture. Touchscreen Hardware Support: Indicates support for touchscreen interactions. Location Hardware Support: Indicates support for location-based services. Wi-Fi Hardware Support: Indicates support for Wi-Fi connectivity. Contact Us If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at contact@savana.tn. Additional Policies Access to All Files Policy: Need to Use MediaStore API: If our app needs to use the MediaStore API or require access to all files, it will request the necessary permissions to ensure functionality and user experience. Not a Core Feature: Access to all files is not a primary feature of our app but may be necessary for certain functions. Users will be informed and can manage permissions through device settings. Addressing Compliance Issues: MediaStore API Use: We have updated our application to use the MediaStore API for accessing media files. The access to all files (MANAGE_EXTERNAL_STORAGE) permission has been removed as it is not essential for our app's core functionality. Core Functionality: We have ensured that our app's core functionality does not require the MANAGE_EXTERNAL_STORAGE permission. If this permission is ever needed for additional features, we will clearly document and promote this in the app's description on the Google Play Store. By adhering to these changes, we aim to comply with Google Play's policies and ensure a secure, user-friendly experience on Savana.tn. Thank you for using Savana.tn. We are committed to protecting your privacy and providing a secure online marketplace.